content strategy & customer EXPERIENCE CONSULTANT

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Content Strategy, Branding & CEX

I tell stories and create content that speaks to your audiences

About me

I'm an experienced content writer and Customer Experience consultant with a track record of creating engaging content for top brands like Nike and Under Armour. I believe in the power of storytelling to inspire transformation and drive engagement. I can improve brand experiences and maximize customer experience with customer-centric data-driven approaches. I'm passionate about delivering exceptional results and eager to take on new challenges.

A self-sufficient, avid learner, multilingual, story-teller, highly creative, all-rounder, and results-driven.


Enthusiastic about interaction with people, human behavior, customer experience, and digital transformation.



What I do

Website and Online Presence

Advertising and Marketing

Product and Sales

Creating compelling online content that captivates audiences and boosts brand visibility through SEO-friendly articles, blogs, and social media posts.

Crafting persuasive ad copy for various digital and print channels. I design captivating email marketing campaigns, newsletters, and customer retention emails that resonate with audiences and foster long-term loyalty.

Producing irresistible content that effectively informs and convinces customers of the benefits of a product's features. Whether in-depth case studies or concise product descriptions, my writing skills can increase sales and captivate the target audience.

Brand Promotion

Content Strategy

Editing and Proofreading

I have a knack for promoting brands and have honed my skills in crafting compelling press releases to announce company news, product launches, and events, successfully capturing audiences' attention and boosting brand visibility.

Delivering top-notch content that will make your brand stand out. Skilled in creating authoritative whitepapers and ebooks that demonstrate expertise and attract leads. I can help with content marketing roadmaps and assembling brand profiles showcasing your unique selling propositions.

Going above and beyond to deliver nothing but the best. Whether it's articles, blog posts, marketing materials, or any other written work, my keen eye for detail ensures that the final product is of the highest quality, ready to captivate and engage the target audience.

How do I do it?

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Crafting a Comprehensive ContentStrategy

Creating a content plan that harmonizes innovative ideas with a well-thought-out strategy, in line with the client's goals, and speaks to the intended audience

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My working approach

I I work closely with my clients to understand their goals and challenges. Using this insight, I create customized strategies that help them achieve success.

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A Seamless Experience

Online and Offline

A brand is more than just a logo or tagline. Understanding and leveraging emotions and perceptions associated with a company is key to creating a successful brand strategy.

I seamlessly weave the brand's essence into every piece carefully. From website copy to social media posts, each component resonates with the brand's core values: bridging the gap between digital and tangible realms, culminating in an immersive, unified experience.

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To convey

the significant

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From Briefing to

Content Strategy

I will go over a comprehensive briefing to unravel the DNA of your brand and explore its Business Canvas to understand its mission, values, audience, and objectives. This forms the foundation for our content strategy.

Establishing a consistent brand identity across all customer touchpoints is paramount for building trust and fostering customer loyalty. It involves conveying a cohesive message across multiple platforms to establish a long-lasting customer connection.

Building Trust

& Loyalty.

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My Work

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Let’s keep in touch!

Work with me

info@claraboada.com

(+34) 652-499-099


C/Bonsuccés, 13 Pral

Barcelona 08001

content strategy & customer EXPERIENCE CONSULTANT